Frequently Asked Questions (FAQ's)
What we do?
McHugh & Co are online property auctioneers who have the capacity to sell nationwide throughout the UK. We hold frequent auctions every year with each auction including a wide variety of lots mainly including Houses, Flats, Garages, Land and Commercial property. Our available lot listings can be found in the auction section and the auction is held right here on our website.
We are also a firm of Estate Agents with a Sales and Lettings team who operate more locally from our office base in NW1.
We are also a firm of Estate Agents with a Sales and Lettings team who operate more locally from our office base in NW1.
Why should I buy or sell with McHugh & Co?
McHugh & Co are an independent family business who have been successfully selling property at auction since we were established in 1983. Being family run, we pride ourselves on customer care and do our utmost to give the best possible experience to buyers and sellers of property. We have extensive knowledge of the property market through our teams many years of experience and delivering results for our customers. If you are considering selling your property by auction, please do not hesitate to get in touch.
How do I register for the next auction?
To bid at our online auction, you will need to pre-register to bid for the auction day. Go to the auction section and register to bid in order to do so. To bid on the auction day, go to the lot page where you will see the bidding panel. Once your account setup is complete and you have logged into your account, you will be able to place a bid on the lot page when bidding commences.
Can I view a property before the auction date?
Most of our properties will have viewings at the property addresses available prior to the auction day.
To book a viewing, go to the auction lot list and click on the lot that interests you. If viewings are available, they will be listed on the lot page. Simply click book a viewing on the timeslot that suits to receive an e-mail confirmation of your appointment. It’s important to book a viewing in case there is any late changes to the appointment whereby we can notify you.
If viewings are not listed on the lot page, you can register your interest to view and we will notify you if viewing slots become available.
To book a viewing, go to the auction lot list and click on the lot that interests you. If viewings are available, they will be listed on the lot page. Simply click book a viewing on the timeslot that suits to receive an e-mail confirmation of your appointment. It’s important to book a viewing in case there is any late changes to the appointment whereby we can notify you.
If viewings are not listed on the lot page, you can register your interest to view and we will notify you if viewing slots become available.
What is the auction process?
Below you can find some helpful guidance whether you are a buyer or a seller which will explain the auction process to you in further detail:
How do I access the legal pack?
We advise that you view the legal documents on the lot you intend to bid on prior to the auction day.
To access the legal documents in the current auction, go to the lot listing and click on the lot you are interested in. There will be a legal documents tab on the lot description and bidding page where you can access them. It will ask you to sign in or create an account if you haven’t already done so. Once logged in you can download the documents, or if no documents are available you will receive an email notification when the legal pack has been uploaded/updated.
Please make sure you read the special conditions of sale as this will usually confirm the completion timeframe and any fees payable on completion.
To access the legal documents in the current auction, go to the lot listing and click on the lot you are interested in. There will be a legal documents tab on the lot description and bidding page where you can access them. It will ask you to sign in or create an account if you haven’t already done so. Once logged in you can download the documents, or if no documents are available you will receive an email notification when the legal pack has been uploaded/updated.
Please make sure you read the special conditions of sale as this will usually confirm the completion timeframe and any fees payable on completion.